NEGOTIATION SKILLS FOR PROJECT MANAGERS


Course type

Certification Foundation

Course number

018

Duration

3 Days


Overview

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on-one feedback and coaching tips to improve your performance.

You will learn about the types of negotiation and different styles that you can adapt during negotiations. You will learn to determine your individual negotiation style and how to adapt to situations for more successful negotiations. You'll gain an understanding of competitive and collaborative negotiation and learn how to recognize each.


What you'll learn

  • How personality can help (or hurt) a negotiation
  • Negotiation practices and techniques
  • How to thoroughly plan for a negotiation
  • How to execute a negotiation strategy
  • Breakthrough tactics for difficult negotiations

 


Who should attend

Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.

Pre-requis

  • Project management fundamentals
  • IT project management

Outline

  • Negotiation Defined
  • Conflict Resolution
  • Stages of Negotiation
  • Natural Tendencies
  • The Six Principles of Persuasion
  • Thomas-Kilmann Conflict Mode Instrument
  • Collaborative Negotiation
  • Negotiation Planner
  • Positions vs. Interests
  • Power Bases
  • The Art of Questions
  • Problem-Solving Question
  • Creative Options to Achieve Mutual Gain
  • Objective Criteria
  • BATNA
  • Preparing for a Negotiation
  • During the Negotiation
  • After the Negotiation
  • Team Negotiations
  • Identifying Obstacles
  • Overcoming Obstacles
  • Achieving a Collaborative Negotiation
  • Collaborative Negotiation: A Final Thought

 

HANDS-ON ACTIVITIES

  • The Four Types of Conflict Resolution
  • Stages of Negotiation
  • The Pharmaceutical Manufacturer's Dilemma
  • Basic One-on-One Negotiation
  • Complete Thomas-Kilmann Personal Conflict Assessment
  • Finding Common Interests
  • Asking Key Questions
  • Developing an Agreement
  • Determining BATNA
  • Preparing a Negotiation Strategy
  • Active Listening and Reframing
  • My Negotiation
Location Dates Status
Cotonou Feb 16, 2018 - Feb 22, 2018
08:00 AM - 05:00 PM
Available Register Now >>

 

IN CLASSROOM OR ONLINE

PRIVATE TEAM TRAINING

STANDARD

$3895

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GOVERNMENT

$3895



Not applicable