Frequently Asked Questions

Our courses are on average 8 hours of classes per day organized in interactive classes and simulations. We observe hours of lunchtime poses and recreational poses.

The majority of our courses are certified and our training sanctioned by certificates of end of formation

Your payment method depends on the choice you have made:

  • Online booking (website or application): by credit card (debit card, credit card (Visa / Mastercard / Amex), Paypal, immediate bank transfer, Carte Bleue or iDEal)
  • By phone: Credit card (Mastercard / Visa / Amex) and direct debit.

Please note that some payment methods generate payment fees collected by external providers. However, a means of payment without additional costs is systematically proposed. The fees are shown to you during the booking process.

You can use your credit note (eg a gift certificate, a credit note issued after a cancellation) simply during your next reservation.

The balance of any assets may not be refunded in cash.

Purchase orders whose validity date has expired can not be extended.

Click on the course label and go to the Price tab.

Just click on "Connect to Facebook or any other social network" on the login page or in the summary of information about visitors to our site to open a new Facebook login window.

Requirements:

  • You must be logged in to your Facebook account. Once you have completed this step, you will be registered with AIT and will receive a confirmation email. No further action is required from you.
  • Of course, we will not post anything on your Facebook wall.

You can register easily on our login page.

On the login page, simply enter your e-mail address to receive an e-mail with a verification link.

Sending the link can sometimes take a few minutes.

Then enter your name and password, and your account is created and ready to use!

You can still connect your Facebook profile to your AIT account.

Create an account and log in to register for a course. Use the link 'connection' in the top mini menu to create an account.

You can quickly access your data even if you have forgotten your password by asking to reset your password.

Check your "spam" folder as our message could have been sent.

A course can be canceled no later than two weeks before the start of the Connect course to cancel a course.

A course can be postponed no later than two weeks before the start of the training. Only one postponement is possible. A deferred course must be done at the next available session.

If your account has not been verified yet or you have not received a confirmation e-mail, you can request that the e-mail be returned to you by clicking.

If you notice that you made a mistake when booking, you can change it up to 2 weeks before the actual training.

If you have problems booking online, your internet browser is probably involved. The following solutions are available to you:

  • Use another browser
  • Empty your cache and delete your cookies then restart your browser and try again.
  • Update your browser. We use very high security standards and our sites are optimized for the latest browser versions. You can find the latest versions of each browser by following the following links: Firefox / Internet Explorer / Google Chrome

If you still have not found a solution to your problem, you can call us on Tel: (+225) 59 26 40 41/77 08 05 34, or write to us directly at the following address: info@akasigroup.com. We will always be happy to help you.